FREQUENTLY ASKED QUESTIONS. FREQUENTLY ASKED QUESTIONS. FREQUENTLY ASKED QUESTIONS. FREQUENTLY ASKED QUESTIONS. FREQUENTLY ASKED QUESTIONS. FREQUENTLY ASKED QUESTIONS. FREQUENTLY ASKED QUESTIONS. FREQUENTLY ASKED QUESTIONS. FREQUENTLY ASKED QUESTIONS. FREQUENTLY ASKED QUESTIONS. FREQUENTLY ASKED QUESTIONS. FREQUENTLY ASKED QUESTIONS. FREQUENTLY ASKED QUESTIONS. FREQUENTLY ASKED QUESTIONS. FREQUENTLY ASKED QUESTIONS. FREQUENTLY ASKED QUESTIONS. FREQUENTLY ASKED QUESTIONS. FREQUENTLY ASKED QUESTIONS. FREQUENTLY ASKED QUESTIONS. FREQUENTLY ASKED QUESTIONS. FREQUENTLY ASKED QUESTIONS. 

How do I reserve my event date with you?

booking process

To ensure every event gets our undivided attention, passion, and dedication – we only plan 1 event each day at this time. Keeping that in mind, we recommend submitting your invoice retainer payment and signed contract as soon as you know you would like to move forward. Once we send your invoice, your event date is on a soft hold for 3 days. After these 3 days, your invoice expires and the event date becomes open to the public.  In the future as our planning team grows, we hope to be able to take on an additional events each day, so stay tuned! 



WHAT KIND OF PAYMENT METHODS DO YOU ACCEPT? WHAT IS THE DEPOSIT AND PAYMENT PLAN?

We accept cash, check, credit card, Venmo and Zelle. The initial retainer to reserve your date is typically between $500-$1000 depending on the service. All credit card payments placed after the initial retainer due are subject to a 3.5% convenience fee. Payments plans are created with the event date in mind and the invoice total. Invoices are broken down into 2-4 payments over the course of the planning process. The final payment is due 2 weeks prior to the event. 



HOW CAN I INQUIRE WITH YOU OR SCHEDULE A MEETING?

The best way to inquire about an event is to fill out our contact form! We will reach out to schedule a complimentary consult meeting during business hours. You can also email us at alexa@eventfulbyalexa.com


WHAT IS THE ONBOARDING PROCESS LIKE?

We pride ourselves on a seamless & exciting onboarding experience. Once your retainer is paid and your contract is signed, we will onboard you into our client portal via Google Drive. Here you will have access to upload inspiration photos, vendor invoices, forms requested by your planner to complete, and more for a collaborative experience. You will also find a PowerPoint video to help you understand the platform and how to navigate it.


DO YOU HAVE AN EVENT MINIMUM?

For any full service design & planning events, we recommend a starting budget of $10,000 to ensure a beautiful event and an abundance of resources. For balloon displays, we require a minimum $1,000 invoice for travel within the Suffolk County area; if you don’t meet the minimum no need to worry! We also offer Grab & Go pick up options from our Wading River office. Inquire with us to see how this works!

How can I meet with you? 

working with us

We are able to conduct consultation and planning meetings via phone, video, or office in Wading River during business hours. For in-office meetings, we ask for a maximum of 2 people attending due to space. 

where do you travel?

We are located on the North Fork of Suffolk County and travel across Long Island, and within the Tri-state area at this time. 

How many people are on your team?

Our office team consists of founder Alexa, associate planner Alex, office manager and event stylists.

What is an event planner typically responsible for? What kind of services do you provide?

An event planner is responsible for planning the event from start to finish. We assist you with hiring your vendors and negotiating their contracts, managing tent and decor installations, creating a day of timeline and floor plan layout. We design the concept and decor of your event with personalized details to match your vision, and we are responsible for many other tasks throughout the planning process. Think of us as your liaison, and the glue to creating a seamless and beautiful event! 

Do you have insurance?

Yes, we carry liability insurance! If your venue requests a copy of our certificate of insurance, please provide us with the contact information of who we need to send this to. Please provide us with a minimum of 2 weeks notice for all requests. 

How can I contact you? 

Instagram messages can get easily lost and we want to prioritize your event! For a seamless communication method we ask that you email us at alexa@eventfulbyalexa.com, and to only use text communication in the event of an emergency, or the week of your event. 

our team

How can I apply to work with you? Do you accept internships? 

We typically hire 1-2 new team members at the beginning of each year. Most positions are event day based only, although we are looking to expand our office positions in the coming months. If you are interested in applying with Eventful by Alexa, please reach out to alexa@eventfulbyalexa.com with a copy of your resume, cover letter, and a portfolio if applicable. Internship positions are available during the summer months and are paid positions only. We do not offer internship programs for college credit at this time. 

I am a vendor, advertising agency or media publication: Who should I reach out to regarding a networking opportunity?

Please email admin@eventfulbyalexa.com with information on possible collaboration, advertising or media opportunities.